Questions & Answers

 

What are the benefits of a Web-Based Application?

There are an abundance of reasons to use a web-based application over a downloaded desktop application, but here are just a few that relate directly with our systems.

The security and confidentiality of your consumer rewards program information is yours and our priority. Accessing and storing your customer's information securely and off-site keeps it safe plus it's backed up daily. Implementing procedures to keep your in-store computers backed up daily, and training staff to do so is unnecessary.

 

How do I get started?

1) Simply sign up here and fill out the form, or just send us a message that you're interested.

2) We will email you a 2 page agreement that outlines your pricing and which option you would like.

3) Fax us the filled out agreement and email us your logo. If your account requires an item list then you can email that as well. (If you're using the 'Pet Food' version, we already have most pet food product lists.)

4) We get your account setup and send you your 'welcome email' to get started then send you an invoice for either paying per month, or for a year to save 5%.

5) You mail cheque(s) or pay online.

 

What is involved in getting my account setup?

We take care of getting your consumer rewards program account setup, and there are no setup fees. Most accounts are ready the day after we recieve the filled out 2 page contract.

Pet Food Frequent Buyer Program
If you're using the Pet Food version of the Frequent Buyer Program, then all you need to do is list out the brands of pet food you want to include, and send us your logo so we can integrate it into your account. We have most of the pet food item lists ready to load into your account. Of course, you can edit/add items through your admin as well, or send to us in excel if you have a big list to add, and we don't have it.

Frequent Buyer Program
If you're using the Frequent Buyer Program, then you can simply send us an item list broken down by vendor, or however you want to categorize, or just use our easy admin area to add your items yourself. Plus, send us your logo so we can integrate it into your account.

Point System
Customer reward programs can be confusing to get started and setup, but with our Points account, it's super easy, and you'll be ready to start adding customers not long after we recieve your store details.

FB Program with Points

 

Is all my information kept private & safe?

Yes, all information affiliated with your account is kept completely confidential and never shared. Each account has their own separate database and is safely backed up daily. Your information is yours alone, and can be sent to you on request.

Server Information
ZOOZ Solutions Ltd. servers are in a data centre located in a brand new ultra modern building which provides a highly secure physical infrastructure, including the latest in security systems, video surveillance and round-the-clock security officers. The centre is engineered to eliminate any single point of failure, with multiple layers of redundancy in power systems, HVAC, fire detection and suppression.

With a multiple fibre optic high performance network, our server is connected directly to all major Internet backbones through a very prominent provider in North America. With redundant internet connections, internet traffic is automatically routed around network outages to ensure that our clients always have the fastest response times available.

 

What methods of payment do you accept?

We accept post-dated cheques, cheques for 12 month subscriptions (save 5%), PayPal and credit cards (through PayPal). We no longer accept candy as payment.

One of the most affordable customer reward programs available!